lenses insights on public profile

Answered
  • You mean the insights tab in snapchat?

    Comment actions Permalink
  • Hi saqib_m55 ,

    If your problem is that you want to have access to your lenses statistics you will have it without the creator features.
    Indeed, if you have a public profile (which you got thanks to Spotlight), you can get your lenses statistics from your public profile in the "lenses" tab.
    A creator account gives you access to the statistics of your account not your lenses and many other features.

    I hope I could help you.

    Comment actions Permalink
  • You need to get the creator public profile so you can see your insight on your each lens .. whether with gold stars or without it, Snapchat Inc has to add the features for the creative tools .. the other way is that you have at least more than 5k viewers in your story so the insight will be added and I think once you earn it you will be able to see lenses’s insight as well
    Good luck

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!