I have been working on a lens. I published the lens and then deleted the preview of the lens, the one only I was allowed to use. Now I wanted to see the preview again, but my phone doesn't show the preview. I get the notification that I can now view the Preview, but the preview lens is nowhere to find...
Yes, I did try to reconnect it.
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Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
In lens studio Menu Bar choose ( pairing > Disconnect) then reconnect your device ! Solved %100 , i see this problem many times, i solve it this way !
I tried that, it didn't work. Reinstalling did though, thank you anyway.
Hi manuel_hecki
I would suggest restarting your phone or either closing and reopening snapchat . Try that and let me if it works.
I have also tried, uninstalling and installing, thank you it worked.
No problem glad i could help. :)
I have tried every single thing on this thread (deleted Lens Studio on my computer, reinstalled, deleted the app on my phone, reinstalled), but nothing seemed to work. Any advice in 2022? :)