Expanded video format/aspect ratios for lens previews
Hello LS Team,
I would like to request that more video formats and aspect ratios are supported by the lens previews. Example:
1. I push a lens to my device and record my own preview
2. I save said video
3. I try to use said video as a preview, but it is not accepted because Snapchat records videos in the aspect ratio of the device (my iOS device does not have a 9:16 aspect ratio) so the aspect ratio is wrong.
4. I use my iOS device to crop the video to 9:16
5. I try to use cropped video as a preview, but this time it is not accepted because my device converted it to mov rather than keeping it in its original mp4 form.
6. Use an online converter/video software/ffmpeg to convert back to mp4. Or I change my phone settings to use mp4.
Desired behavior: If I record a preview video for my lens on my device, the video should be accepted as is straight from Snapchat.
Solutions: If my device is not 9:16, then maybe on Snap's backend the video can be cropped down to that aspect ratio. A less optimal solution would be to accept mov files for the preview, although this requires an extra step on the user's end for the cropping.
For me personally this isn't a big deal handling the cropping and file conversions, but it becomes a headache for clients whose lenses can't use the built-in preview videos.
Hey Mike,
Thanks for the suggestion and all the details. I will pass it on to the team to consider.
Cheers,
Vincent
Great requests!
Additionaly, i dont know why but every time i use a higher 9:16 res like 1080x1920, the preview starts glitching into weird lines. It works if i scale it down to 720x1280. But im wondering why it is glitching. I have heard that some creators also have this problem.
Cheers,
SirQu3ntin
This needs to happen! Thanks for the suggestion Mike!
This needs to happen! Thanks for the suggestion Mike!
Hey, I have to agree with everything Mike stated above.
Moreover it would've been handy if these two requirements were stated in either the preview submission form or the submission guide, ideally both (couldn't find them anywhere):
- Video must be less than 10 seconds,
- Supported file formats.
Right now it seems you only learn about these through errors when submitting.
A few months later and just bumping this comment as it's quite a long process just to get a proper preview video up!