brand imagery associated with Snap Inc.

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d3ad7y1

Official Lens Creator Lens Studio Team

• December 31, 2020 03:18

Attempting to submit my first lens, it got rejected with this code.

Reason for rejection:

• This Lens contains brand imagery associated with Snap Inc. Please ensure all Snapchat logos conform to our Brand Guidelines: https://storage.googleapis.com/snap-inc/brand-guidelines/snapchat-brand-standards.pdf

I don't have anything like a snap logo in my lens, I am very confused.

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  devisevib

  Official Lens Creator Lens Studio Team

  • December 31, 2020 06:33

  Could you post a screenshot in the thread, showing all the content used? They also prohibit other types of brand images like any bitmoji, or snapchat brands. I've run into this before, so I could possible be able to identify a potential issue.

  Also just make sure the name of your lens or other attributes don't use the snapchat brand name, or bitmoji.

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  d3ad7y1

  Official Lens Creator Lens Studio Team

  • December 31, 2020 06:37

  Must be the guy mask Im using, even tho the 3d model said open source.

   

  

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  devisevib

  Official Lens Creator Lens Studio Team

  • December 31, 2020 06:41

  Interesting, so that's the only "media" in your lens? It shouldn't flag that for being owned by Snap.

  If you can, post the icon and name from the project, that would be the only other potentially noncompliant thing.

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  d3ad7y1

  Official Lens Creator Lens Studio Team

  • December 31, 2020 06:46

  yup thats it

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  devisevib

  Official Lens Creator Lens Studio Team

  • December 31, 2020 06:57

  Hmm. I've had to appeal rejected lenses before. 

  Go ahead and shoot an email to lensstudio-support@snapchat.com

  Explain what's going on and that you don't have any media from snap in the lens, lens icon, or title.

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  d3ad7y1

  Official Lens Creator Lens Studio Team

  • December 31, 2020 07:02

  Thanks, I'll give that a shot. 

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  devisevib

  Official Lens Creator Lens Studio Team

  • December 31, 2020 07:03

  Of course! Let me know how it goes ;)

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  SirQu3ntin

  Official Lens Creator Lens Studio Team

  • January 01, 2021 16:35

  Hey d3ad7y1

  Is there anything else on the preview media than the screenshot you showed us?

  Usually if you add  a text with "Add me for more lenses" or something like that gets also rejected.

   

  Chers,

  SirQu3ntin

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  Rehn Saeed

  Official Lens Creator Lens Studio Team

  • January 07, 2021 20:19

  Thank you I,II give a shot.Really appreciated.

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  Alexxxy

  Official Lens Creator Lens Studio Team

  • January 11, 2021 19:20

  Have the same problem myself..

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  kalvinfetty67

  Official Lens Creator Lens Studio Team

  • January 11, 2021 19:35

  J'ai le même problème moi-même.

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  Karan Padhiar

  Official Lens Creator Lens Studio Team

  • April 09, 2021 03:14

  SirQu3ntin devisevib have you got any solution?

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  SirQu3ntin

  Official Lens Creator Lens Studio Team

  • April 09, 2021 15:22

  Hey Karan Padhiar

  Can you send us the lens preview media?

   

  Cheers,

  SirQu3ntin

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  Karan Padhiar

  Official Lens Creator Lens Studio Team

  • April 09, 2021 15:25

  SirQu3ntin never mind it was a Screen text "Let's get High" and they took this illegal and Drug consumption 🙄😂. Its live now you can check

  https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=af7a6739a00c415b941d0d7f9ecc595f&metadata=01 

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