We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
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What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Looking forward to see everyone's creations!
https://lensstudio.snapchat.com/creator/ZOh5Ttl_LI1q0UlOkoc1ZA
Hey P,
here is my snap profile, just having fun.
castleoc10
Made a little game for Bad Bunny
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=4be08abef5fe4f95acf3c6bc88dc9f49&metadata=01
https://lensstudio.snapchat.com/creator/dneNZzamh25-QBMkORcMPQ
agirlxoxo360
Hey everyone,
I made some 3D animated monster face lenses. Give them a try on this link:
https://lensstudio.snapchat.com/creator/hM9AGgQh47bji3e61YPEQw
I'm currently working on a tutorial for how to create these. Today I uploaded the first part of the series. The rest of the parts will be released asap
https://youtu.be/AHxKIGRb4TE
Heres my profile!
https://lensstudio.snapchat.com/creator/U53omU8or4XcTYhk-obI8w
Wow, Great stuff!!!! :) :)
Here's my profile:
https://lensstudio.snapchat.com/creator/trbQBJKNrOppD6ObOz6EMA
@Ilikeelliot007
Hi guys,
Here's my profile:
https://lensstudio.snapchat.com/creator/Pf2On167IZoUgbbeAraJ1w
Mine is here:
https://lensstudio.snapchat.com/creator/mDT96zXke_ovrhn-XCjvtA
Here's Mine:
https://lensstudio.snapchat.com/creator/mCVcYTQkeTqb7lj8j8g0og
heres mine
https://lensstudio.snapchat.com/creator/3w4C7r_J7kXUcTlqkBvMeA
- guccikaden
here's mine too!
https://lensstudio.snapchat.com/creator/HpbfYnG570kwbWtvTp14og
-Wesamkk5
https://lensstudio.snapchat.com/creator/q7JHINBRVD6ruOB5xX56Kg
Here you go :
https://lensstudio.snapchat.com/creator/lS7Rs9GJXqzxzQUn9hkt3w
❤️❤️
https://lensstudio.snapchat.com/creator/Zjeip2JckySFRRB04NEkjA
Here is my Creator Profile!
https://lensstudio.snapchat.com/creator/KmWwQZttdcH-MItOjDai-A
and
https://www.snapchat.com/add/tylerdiven
https://lensstudio.snapchat.com/creator/BhlFJhC9DwK4z7lYF_PZ5A
Hlo P Pascall,
Mine is here -https://lensstudio.snapchat.com/creator/k_ZDb1e0T3Icl3sFr8JRdQ#
Cheers
vivek.0525