The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Account verification and appreciation for Lens creators

  • Thank you all 

    Comment actions Permalink
  • Hey klaassen05

    First of all, i really like it that you put so much effort into making creative lenses. I can totally understand you, i was also sad that my  application for OLC got denied a few months ago where i made like 4 lenses  and stopped creating lenses for a bit.
    But you have to realise its not just about getting verified. Snpachat values the work of everyone. However there are many Creators just like you who also want to get verified and have many views on the lenses. But the OLC program is not just about the views. Its about creativity, innovation, etc. 

    To put in a nutshell i really appreciate your enthusiasm going into Snapchat and i hope you will make more cool lenses like you already do. Anyway Snapchat cannot give "everyone" the verification as there are hundreds and thousand of creators with many million views all around the world. Hopefully you still be embitious and eager to create more lenses.🙈

    If you just keep it up and strenghten your creativity even more, iam sure that they will come after you :D

    Here are some links where you can get to know better what "requirements" you need.








    Comment actions Permalink
  • Keep up the work, don't worry about getting verified. If you have millions of views on your lens, don't take that for granted.

    There are people starting today and struggle with only getting 10 views or no interraction at all.

    So appreciate what you have! :)

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!