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Graphics
Follow the next steps to help us solve your issue:
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Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
hi matthewallenn
if you are trying to place that hat on the user's head use an image object under a head binding and replace it with the position you like
please have a look at this 2d template tutorial
i hope that helped , if you need any help just let us know
Cheers.
I'm trying to have one of each hat under the person's eyes using a facemask.
hi matthewallenn
you can do it with image object under head binding
and in face mask you can do it by selecting all the face points in the view 3D scene
and resize all those points you will notice when you make it bigger the hat will become smaller
and if you swipe it to the left the hat will placed in right direction
try it and let us know what happen with you
Cheers.
I understand that, my issue is the pink lines that are shooting away from the image. The lines are not apart of the image and don't know why they're appearing. You can see them in the preview.
hi matthewallenn
i think the lines already in the texture of the hat,
try to change it if it didn't
please feel free to contact support at this email : Lensstudio-support@snapchat.com
Cheers
Unfortunately the lines aren't apart of the texture... they've literally appeared out of nowhere. This is the texture down below
Try to change the blend mode, that happened a couple of times to me too.
Just tried every single blend mode, still has the lines... so frusterating...
give me the Picture so i can see if i get it to work
give me the Picture so i can see if i get it to work
its a png
Ok i took it into photoshop increase the edges a bit and remade the project here is the preview
here is the download link:
https://drive.google.com/file/d/1SDWCLuQU5Tzkaq3QSbG5xiR9IjRFYy73/view?usp=sharing
THANK YOU SO MUCH!!! How did you fix it? Really appreciate all your help!
I just increase the crop size