its been 1 month ago i created a lens and its been a million views but its not be able to search list or a My profile. my fans not able to use it. Please solve this problem and public my lens.
here it is.
Snapchat Username- shcreation4
ahmed_djazairii what he is asking and what are you answering.
can you go ahead and check for me if your lenses are being promoted
and yea I see, I tried to search your lens couldn't find it, I checked your profile still isn't there. if you have "Do not promote" is off and it's still not working then just comment your Lens ID then just wait for someone on the Team to respond to your post.
Oh sorry Priyanshu chouhan I just got the wrong post.
its not been promoted still not in search list or my profile
here's it lens id -
this is maybe due to lens icon, update is and try again
how we update it , because I did not save this project. please tell me.
Your pc does a backup of all your projects when it autosaves so if you haven't restarted your pc or deleted anything in a while then your backup is most likely still there all you have to do is go to the directory below
Thanks i just updated my lens, After updated how much time will it takes to get on the search list .or my profile
After uploading it takes anywhere from 6 hours to a day to show on your profile or search
keep me updated if it doesn’t work I’ll try my best to help you out!
i updated my lens tomorrow, but it is still not in search list or my profile. Please help me to Fix it !!
contact the lens studio team and request via email for help
when making a ticket state your issue then put your lens ID in the description