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Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
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Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Priyanshu, although i am not an OLC i heard that the team had put down the link to apply since many were taking advantage of the fact that they could receive a gold star. I think now, the team will reach out to you if you have caught their attention or fit some sort of requirements that they MAY have.
priynshu.chouhn they are still awarding OLC status, be sure to share your Lens work directly with Snapchat!
How can I share my lens directly to Snapchat. As some of my lenses where in trending but now I think my lens reach got restricted
Hey priynshu.chouhn. As shared here, you can become an Official Lens Creator by being active on the forums, supporting the community and showcasing professional-level expertise in one or more of these AR experiences:
Hey Priyanshu chouhan!
The lens studio team will reach out to you directly if they feel you are a good fit into the OLC program. To learn more about what they are looking for, go here:
https://support.lensstudio.snapchat.com/hc/en-us/articles/360031427051-How-do-I-become-an-Official-Lens-Creator-
You can also submit your best creations with this link:
https://support.lensstudio.snapchat.com/hc/en-us/community/topics/115000052006-Share-Your-Creations
Happy Creating!
Nick Jackson