The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Getting Verified

  • But now how do i get verified do i have to just wait?

    Comment actions Permalink
  • But now how do i get verified do i have to just wait?

    Comment actions Permalink
  • Hi!! Now, Lens Studio will look for creators who are creative, passionate, and have fun with their work, rather than creators reaching out to Lens Studio. I think this will give us creators a fair shot of becoming verified and will push us into having more fun and being more passionate about our lenses, rather than competing for a title. In other words, I like it more this way! I hoped this helped!!

    Comment actions Permalink
  • What Amanda said. Many are trying to join the OLC program as an easy way to get verified, unfortunately. But, this makes it better in my opinion. As a Lens Creator myself, I see so many users trying to copy others' work to get verified, oversaturating content on the Lens tab. That'll make content more enjoyable and higher quality of work since there's more competition. Thanks for your interest though!

     

    - TYLER ALLEN

    Comment actions Permalink
  • I agree with @amanda

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!