Lens not zooming in

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MelmoMaggins16

Snap Lens Network Member Lens Studio Team

• June 27, 2020 16:44

Hello I have a lens that doesnt zoom in for a picture or vidoe unless you slide up from the capture button on video.  It also doesnt camera flip when you double tap.  I'll upload the file on a google drive. https://drive.google.com/drive/folders/1Z4xZjO8wXisjBbGu9vbZ5XLLnXhct3vx?usp=sharing 

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  A7_ma7

  Snap Lens Network Member Lens Studio Team

  • June 27, 2020 20:05
  • Edited

  hi MelmoMaggins16

  i couldn't find the project in the link but from what you describe 
  make sure your codes if you are using any codes that doesn't contain touch blocking

  global.touchSystem.touchBlocking = true;
  global.touchSystem.enableTouchBlockingException("TouchTypeSwipe", true);
  
  

  if its not your solution please make sure you upload the project correctly and we try to help you

  cheers

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  furgfury12

  Snap Lens Network Member Lens Studio Team

  • June 28, 2020 03:10

  Looking at your project files, it looks like just an LUT lens, without any scripting. The issue may just be with your hardware. Try zooming in on other lens with the same phone, and if that doesn't work, try testing the lens on another phone.

  If this doesn't work, describe the issue again and we can try and help as best we can

  Best of luck :)

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  furgfury12

  Snap Lens Network Member Lens Studio Team

  • June 28, 2020 03:18

  I recreated your lens in Lens Studio, just adding a Post Effect > Color Correction then replacing the "Beauty" LUT with the "base post lookup topanga og.png" file found in your google drive link. (I like it)

  I tested the lens (attached) and the flip and zoom both worked, so I believe it is an issue with your phone. If not, then do what I did to recreate your lens (listed above) and you should be all set

  

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  MelmoMaggins16

  Snap Lens Network Member Lens Studio Team

  • June 28, 2020 21:00

  furgfury12 Thank you!  I tried adding the color correction post effect and other devices/lenses but its still not zooming or flipping.  When I add it it automatically goes to the first camera is that correct?

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  MelmoMaggins16

  Snap Lens Network Member Lens Studio Team

  • June 28, 2020 21:06

  

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  MelmoMaggins16

  Snap Lens Network Member Lens Studio Team

  • June 28, 2020 21:11

  I added it to the existing color correction but that didnt work either
  

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