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open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Essa,
If your lens is promoting a brand or product, check out the Snapchat for business page. Otherwise just share your lens to your story, the "our story" story, and to your friends. Sometimes snapchat will automatically push your lens to the trending page, or even directly to peoples lens carousel. If your lens doesn't get massive amounts of views, its ok. Just keep making high quality lenses, and a lens will get picked up eventually.
Hope this helps,
Jonah
There are resources that help gain views / uses of your lenses, but the best way is to post them on your story or send them to friends.
There is a website linked here where you can put your lenses and they will be emailed out for people to see.
Otherwise, I agree with Jonah, keep making lenses and eventually something will catch on.
Best of luck
Thank you very much both Jonah and furgfury! I'm just gonna persevere haha, ive managed to now get around 13,000 views on a lens just by sharing it around so I'm going to keep going. It's not a business lens no, just a community one. Regards
Hey essa_diallo
We all start somewhere. Just keep creating and creating and your views will get more :D
Cheers,
SirQu3ntin
Hey Qu3ntin
I did just that and now have reached 100,000 views total so thank you for all the help!
Cheers!