We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Follow the next steps to help us solve your issue:
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Have you installed the new version of Lens Studio?
I downloaded Lens Studio this morning. I am not sure if it updated recently though.
that is what it looks like.
Ah, that explains why, you're in the wrong panel
Click "Add new" under objects :)
Oh! Thank you. I'm new at this so I appreciate your help.
Welcome to Lens Studio, Let the community know if you need help with anything else.
Have fun creating :)
How do you get to the objects panel?
It should be right under "Publish lens"
Okay, thanks again.
To add back your Objects panel try one of two things:
1) First, select "Window -> Default Layout" from the menu bar. This will reset your window layout to Lens Studio's default.
2) If you're still not seeing the Inspector Panel select "Window -> Panels -> Objects" from the menu bar. This will pop up a new panel. Drag the new Objects window to anywhere inside Lens Studio to attach it to the editor.