Snap Camera - Not loading any assets

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Samuel Cox
Snap Lens Network Member Lens Studio Team
  • Edited

Hi there,

 

I've produced a lens which works perfectly on the snap app, but when I load the lens in snap camera, nothing loads when the lens is selected. Is there any reason for this?

 

Also, it seems like snap camera takes longer to index searching the lens upon the lens going live. Is there some guidance as to how long this indexing takes?

 

Thanks

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    Samuel Cox
    Snap Lens Network Member Lens Studio Team

    Does Lens Studio 2.3.1 have any compatibility issues with Snap Camera?

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    Ahmedbarwre
    Snap Lens Network Member Lens Studio Team

    Upload Camera Roll pictures as snap

    https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=1380e63443ef421f8ad4a86b117b2a3b&metadata=01

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    Samuel Cox
    Snap Lens Network Member Lens Studio Team

    Looking into it. This seems to be an issue with the shoulder tracking controller and the associated Orthographic Camera. When I remove these, the lens loads the remaining features.

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    Samuel Cox
    Snap Lens Network Member Lens Studio Team

    And my final test for day was to upload the Shoulder Tracking template from lens studio with no changes. This doesn't work. Any advice on when this will be fixed?

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