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Searchable lens?

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peder.dokken
Snap Lens Network Member Lens Studio Team
  • Edited

Hello

 

A few days ago I created a filter using the Lens Studio program, and i published it, and got an email that said it was live. I was able to enable the filter through the link and code in the mail.

However, when I try to search for the filter in the SnapChat app, nothing appears. Why is this happening?

I would really appreciate if someone could help me, I have waited for it to go searchable for over a week and still no results.

 

Best regards,

 

Peder

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    uaepro
    Snap Lens Network Member Lens Studio Team

    maybe there are many lenses with the same name

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    peder.dokken
    Snap Lens Network Member Lens Studio Team

    The issue is resolved.

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

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Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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    Locate the Log.txt file right above it.

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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