Hi again guys, I´m having some trouble when it comes to getting the lenses brighter! Both in the webcam and then in the app,they all come out kind of faded and grainy as if the resolution was terrible? I´ve tried to change the lightning and the camera settings but nothing works. Help? Thank you :)
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Are you using a template?, and would you mind sending a screenshot of the preview from the app?
Hey,
is the 3D model in your lens too black/dark or is the whole picture having the problem with the brightness?
If it is only affecting your 3D model ,then you shouldn’t have any problems to adjust the light, maybe the “light source” object is disabled?
If it’s the whole lens you could try a couple of things.
1. Try creating a new lens from scratch (without any templates) and check if the brightness is still “low”/dark.
2. Maybe you could apply a white post effect to lighten up the scene, but I don’t really recommend that as it’s probably going to look kinda weird.
If you could attach screenshots I would love to help you if these tips are not working.
Regards,
Nick