ChromaKeyMaterial Problem with Videotexture.

  • Hi El Be,

    Hmmm, the material should work as expected.

    In the screenshot your shared, you have both images and script active at the same time. One thing to note is that since they are pointing to the same texture, which means the script will be trying to affect the same resource.

    If you have both objects and scripts at the same time, when you tap, the first instance will try and call “play” and right after the second script will call “play” . When calling play on a video that’s already playing, you will get an error. You should see this in your logger “Calling play from invalid state”. Due to this error, some of your scripts may stop working.

    To prevent this error we need to check whether we can play the video before playing it:

    if (myVideo.getStatus() != VideoStatus.Preparing) {
    if (myVideo.getStatus() == VideoStatus.Playing) {
    if (myVideo.getStatus() != VideoStatus.Playing) {;

    For your second question, the reason that the killScript within the VideoStatus.Stopped check is not being called, is that, in the previous line we’ve just asked for the video to be played. Since the entire script is executed in the same frame, at this point the video’s status is not stopped.

    Let me know if you need any clarification!



    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!