We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
You can do this by clicking "add new" and go to Face effects.
Look for Face retouch.
You can also look for "color correction". You can find tons of cool effects there.
You can modify the settings to what you like.
Let the community know if you need help with anything else.
Yeah Thanks You Mikael,
But is it possible to have an exemple which show the perfect parameters to add, for having the same skin as the skin when we use the crown filter?
PS: I tried many combinations but the result isn't what i'm looking for :(
Hello again,
I just realized i was looking at the wrong lens.
Are you talking about the one called "yellow crown"?
Hi Mikael,
No no I was talking about The Flower Crown effect. I realized that when we use it we have the Crown on our head but our face become most beautifull than the reality and it’s this result about The face that I am looking for
Hi,
Who was it made by? I can't find it at snapchat :)
It’s Snapchat effect, you can’t find it now because Snapchat change every time his personal filters. But It’s One of Most used Snapchat filters since long time
Is it this one?
If so, i've remade that. well best as possible.
https://drive.google.com/file/d/1cEqmMPEsZHCr7auOWRbMB7Hqy580YdTV/view
Thank you Mikael,
Am Gonna try It and let you Know
Best regards
Hey when I click ad new face effects don’t pop up what do I do?
Hey when I click ad new face effects don’t pop up what do I do?
Can you take a screenshot?