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Geolens or sponsored lens unlocked with code?

  • Hi there,

    Thanks for reaching out!

    Lens Studio - can be downloaded here, is a real-time tool for creating Snapchat Lenses. It allows you to create both Face Lenses (front camera experiences) and World Lenses (rear camera experiences) and it will generate a Snapcode. The Download page has all Lens Studio License Agreements listed. All Lenses made in Lens Studio have to comply with our Lens Studio Submission Guidelines and Community Guidelines. Please note that Lens Studio doesn't currently allow for external links so you won't be able to provide the user with a link to a page with more info or to purchase tickets. You could perhaps print out Snapcodes of your Lens and place them at events as Lens Studio Lenses cannot be geofenced at this time nor set to appear for a certain amount of time.

    You could also pay to promote your Lens. There are three ways to promote Lenses on Snapchat:

    1. Use Snapchat’s self-serve tools to bid on ads where users can ‘Swipe Up’ on video or photo advertisements to play with a Lens.

    2. Pay for an audience-targeted Lens, served directly in our camera. This is now available through Reach & Frequency buying in self-serve. Please contact us to request access.

    3. Take over Snapchat on a single day. Your Lens will be featured first in the Lens Carousel for all Snapchatters. More Information here.




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  • Hi Karolina,

    could you please explain how the following lens has an app as attachment? Was this custom made by Snapchat or is this a flow that is configurable in the self-serve tool?

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  • Hi Moyosa Testing,

    Yes, this was a custom made Lens by Snapchat and is currently not possible to create with Lens Studio.



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  • Thanks Karolina!

    So how would you go about involving Snapchat (for business) in a project like this? We would really like to know what solutions we can propose to our clients and would love to work with the Snapchat dev team.

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!