My lens rejected, why ?

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Dina
Snap Lens Network Member Lens Studio Team

I have made alens and shared it but after few hours it rejected

It's name 3id

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    A7_ma7
    Snap Lens Network Member Lens Studio Team

    Hi Dina
    Please review our Community Guidelines and Lens Submission Guidelines, then resubmit your Lens once it meets the guidelines.

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    Dina
    Snap Lens Network Member Lens Studio Team

    I did that and approved for afew hours and rejected again
    I made it with a free file from freepik

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    A7_ma7
    Snap Lens Network Member Lens Studio Team

    Hi Dina
    Check if there is any copyright issues

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    Mikael Hagen Johansen
    Snap Lens Network Member Lens Studio Team

    Hi, Dina.

    You can contact them via email, they usually reply fast.

    Make sure to include Lens ID so they can investigate it.

    You can read more about it here:

    https://lensstudio.snapchat.com/guides/submission/submitting-your-lens/

    Email: lensstudio-support@snapchat.com

    Also, make sure to check your email. you should have received a reason for the rejection.

    Goodluck :) 

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    Karolina Matras
    Snap Lens Network Member Lens Studio Team
    • Edited

    Hi Dina,

    Thanks for reaching out!

    As Mikael suggested, feel free to reach out to us directly so we can investigate why your Lens was rejected.

    Cheers,

    Karolina

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    Nenne
    Snap Lens Network Member Lens Studio Team

    I’ve made a couple of new lenses and all of them got rejected. It says that the lenses contains trademarks owned by snap inc. But i’m Pretty sure i’m Not using any of that in my lenses!

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