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No respect!

  • shisha but no tobacco? shisha can still be classed as harmful, which is against tos.

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  • Hi hooky,

    Thank you for reaching out!

    Snapchat may reject or cancel a Lens at any time, including after issuing a Snapcode, if we determine the Lens violates our terms or guidelines. 

    The Assets must comply with our Lens Studio Submission Guidelines and Community Guidelines and must be appropriate for people ages 13+.




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  • Hello,

    I fully understand that advertising is prohibited, but block totally the service? It's exaggerated or even hypocritical on your side. Be serious ! It's not about promoting drugs or weapons! 

    In France there is currently a campaign for cetelem, do you think that credit is suitable for 13 year olds? And I'm not even talking about the 2016 campaign for Jameson Whiskey ...

    The only thing that bothers you is that we do not pay!!!!

    Debating with you could last forever, but I understand that it's useless. I sincerely hope that Instagram will quickly develop a similar and creative tool so we can finally work with a serious and respectful company. In any case, we realized that the Germans used Snapchat very little, the trend is also confirmed in France: AND IT IS SO MUCH BETTER!

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  • I know its too late now but you should have created a community lens. They get approved in seconds or even minutes.

    I was in a similar situation when i first started. Submitted a sponsored lens a day before event and i wound up missing it because when event started it still hadnt been processed.

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  • Thank you Dominique but that's what I did. I did not make a sponsored lens.
    I activated my lens in advance so as not to have a problem. But moderators have disabled me on D-Day.

    I have not received an answer to my emails and i am still waiting for Karolina Matras' answer to my question about Cetelem and credit for 13 year olds?

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