I write this message because I am very angry. I created a lens for one of the biggest customers at the biggest shisha show in Frankfurt, Germany, April 26-28.
You validate it 10 days ago and there was no problem and we test it a lot of time.
I spent a lot of time making this "marker" type lens and it required 3D modeling of 5 products. 20,000 flyers have been printed as they serve as markers for displaying the products. In addition, the snapcode to activate the filter has been put on the flyer.
Today was the first day of the show and you rejected my filter after 2 hours. I tried to validate it again, it is automatically rejected even sending an empty lens!
I got insulted by my client, he does not want to work with me anymore. The consequences for me are terrible. This will put me in a catastrophic financial situation.
These are products of the shisha but no tobacco. The chicha is totally allowed in Germany and this lens work only for the people in he fair because without marker, it does not work. I've seen lots of lens-location and filters in the fair, when people pay for it you are less strict.
I will completely stop working on your platform because you are not reliable for compagnies and you do not respect the creators.
Lens ID: 4a8e0b1d-7801-40b6-8661-4b51ccca2607