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When will i become a Lense Creator?

  • I would also like to know when applications are considered. 

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  • Also, how do you change thumbnail on a lense? Do I have to delete the whole lense to make a new thumbnail to it? like wtf

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  • You change it in the Project Settings and resubmit

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  • yhea exactly, so you lose the stats from your previous lense?

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  • No, you just update the lens icon in the "Project Info" section, then update the lens. The link remains the same along with the views

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  • Thank you Ben! 

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  • Crap! Sorry for the bad info. Wasn’t near computer.

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  • Sorry I meant Project Info

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  • Ben? How long will it take to become a official lense creator??

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  • how long will this stay ''in review'' did what you told me to do.

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  • Hi Jonas,

    Your Lens Warm Gold is now live! 

    If your Lens is submitted through My Lenses as a Community Lens and is not being used for an ad buy, review will generally take 1 hour or less.

    In regards of your Official Lens Creator application - Thanks for your interest! When we select Official Lens Creators (OLCs) we consider the applicant as a whole looking at each Lens and its individual quality, their talents, their potential, their community activity, and more.

    Rest assured if you haven't heard from us that does not mean you have been rejected. We will look into your application and will be in touch soon. Thanks again for reaching out!


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We're here to help! We just need a little bit of information...

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  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!