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mac: importing obj and fbx models - textures not recognized

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Image Fatale
Snap Lens Network Member Lens Studio Team

On a macbook pro (model 2017). macOS 10.14.1
GPU Radeon Pro 560/Intel HD Graphics 630
Lens Studio v1.7

None of the textures are recognized (they are within your resolution limits).
Tested with a free model from turbosquid with textures saved as .jpg

When importing obj files from google poly the .mtl file is not recognized.

Thanks in advance for checking and debugging on your end.

 

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    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

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Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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