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Finalizing process for business Lens

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Herzucco Z
Snap Lens Network Member Lens Studio Team

Hi!

Yesterday I Finalized two business Lens on Lens Studio, because I want them to appear in my media carousel on the ads snapchat dashboard. The thing is that they are in "Finalizing" status since nearly 24h, not showing up in my carousel.

Is that an expected behaviour? Because for the community lenses, reviewing process is about hours at most.

Thank you for your help!

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    Kaitlyn Benitez-Strine
    Snap Lens Network Member Lens Studio Team

    Hi Herzucco Z,

    Sponsored Lenses do take longer to review than Community Lenses as the process is quite different (involving client approval and more policies to adhere to). That being said, it shouldn't take more than a day to go through the finalizing state.

    Can you share the Lens IDs with me so I can take a look?

    Thanks,
    Kaitlyn

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    Herzucco Z
    Snap Lens Network Member Lens Studio Team

    Hi Kaitlyn,

    Here are my two lenses, still in "finalizing" status:

    -d198461b-e760-4a42-b23d-2eb68b5765d6

    -93039c36-1321-46ea-93a1-68f748b649c1

     

    Thanks a lot!

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    Kaitlyn Benitez-Strine
    Snap Lens Network Member Lens Studio Team

    Thanks for sharing that Herzucco Z. It looks like one has since been finalized and the other should be finalized shortly.

    Cheers,
    Kaitlyn

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    Afaq Aziz
    Snap Lens Network Member Lens Studio Team

    Thanks for sharing that Herzucco Z

    Can I get the source of this lens? Is it downloadable. Please let me know. Thanks

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    Afaq Aziz
    Snap Lens Network Member Lens Studio Team

    I mean the ball bounce lens.

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