So i have an i phone SE And a Google Pixel 2 XL
I have paired my Lens Studio to the I phone SE
I follow the steps to get it unpaired. It says ERROR Message on the I phone SE
Then i login to the account on the Pixel i click unpair nothing happens at all.
I think its broken on the account
Any Fixes For this. ???? as i can't even pair any device on the lens studio its fully broken ;(
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi there, can you please try disconnecting the device inside Lens Studio? To do this, open Lens Studio and select Pairing -> Disconnect from the menu bar. This will disconnect the device from Lens Studio allowing you to pair another device. Let me know if this doesn't work for you!