Hey!
I made a lens with 2-3 basic 3D models but it has a lot of very small 2D sprites.(no 3D or 2D animations)
The overall size of the lens in 2.67MB and when I push it to my phone and the settings show 30FPS but on submitting the lens it gets rejected saying that the FPS is too low.
Any way to look into what's going on and how to debug this?
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi Shree, if you have access to a lower end Android device, this would be helpful in testing the Lens's frame rate. Optimally, you can test your Lens experiance on a Galaxy S6 where it's expected to run above 15 FPS. More information can be found here: https://lensstudio.snapchat.com/guides/submission/performance-and-optimization/
Second, I'd make sure the 3D models are within our recommended tri limitations. Generally, we suggest having no more than 10,000 tris rendered on the screen for best performance on all devices high and low. While you can push this limit, it's harder to predict if you're going to be within FPS requirements.
Finally, if you're still having FPS issues, check your Anti Alias settings. Turning off Anti Aliasing can result in a big performance boost for Lenses. To disable Anti Aliasing select the Camera Output texture in the Resources panel. Then, in the Inspector panel make sure FXAA and MXAA are disabled. You can also experiment with a single option enabled. Generally, MSAA will help soften edges while FXAA helps soften the entire image.