Snapchat Guidelines : Smashing a Zombie

  • Hey Kevin,

    Thanks for reading the guidelines and realizing that the ask from your customer might get rejected. Our user base includes teenagers (as young as 13), nonagenarians, and everyone in between. Lens creators are responsible for ensuring that their Lenses are suitable for Snapchatters ages 13+. As such, we prohibit weapons and content that may incite or glorify violence to make our platform safe and enjoyable for everyone. Thanks for your understanding and concern!

    While I can't provide any guarantees about approval, realistic, non-cartoony depictions of weapons are more likely to be taken down than cartoony, less-realistic ones. If you have the model already made and it's not big deal to drop into a Lens then you might as well try and submit it.

    Cheers,
    Kaitlyn

    Comment actions Permalink
  • Hey Kaitlyn, 

    Following your advices, I suggested the client not to work on a weapon but on a jump scare using a zombie model. 

    But I still have some concern, do you think that using that kind of model which is very scary with the blood but without the axe, we could face some trouble of guidelines? 

    The project need to be done for monday and I prefer to think forward in order to avoid running late. 

    Please let me know. 

    Thank you

    Comment actions Permalink
  • Hey Kevin,

    Since I am not on the review team, but rather the Lens studio support team, I cannot say whether a Lens will pass review or not. That being said, I would submit a test Lens with this model to see if it passes - then you could feel a little bit better about submitting this Lens around the Monday deadline.

    Let me know how it goes!

    Kaitlyn

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!