Audio not working on iOS?

Follow

Brendan Luu

Snap Lens Network Member Lens Studio Team

• February 01, 2018 23:40

Hey all,

I made a 2D lens with this script: https://lensstudio.zendesk.com/hc/en-us/community/posts/360000035023-Tap-to-Trigger-Billboard-and-Sound

The audio doesn't get triggered on iOS, it only works on Android. Anyone know how I can get the audio to work on both platforms?

Here is a link to my lens: https://www.reddit.com/r/SnapLenses/comments/7ump0b/japanese_guy_ohhhh/?ref=share&ref_source=link

Thanks

 

0

• 

  Julien van Dorland

  Snap Lens Network Member Lens Studio Team

  • February 02, 2018 17:02

  It does work, they need to turn on their Notification sound to.

  Comment actions Permalink
• 

  Patrick Henry Vlogs

  Snap Lens Network Member Lens Studio Team

  • February 03, 2018 04:15

  yes this got me for an afternoon! till I had realised I had silenced my phone, i even restarted building my lens trying to figure out what I had missed!

  Comment actions Permalink
• 

  Travis Chen

  Snap Lens Network Member Lens Studio Team

  • February 05, 2018 01:47

  Hi Brendan,

  As the others suggested, make sure you have the silent switch flipped up and that the volume on your phone is turned up. This also happens to me... a lot :)

  If you're still having issues, can you let me know the type of sound you are using and how long it is?

  Thanks! 

  Comment actions Permalink

Please sign in to leave a comment.