Hey all,
I made a 2D lens with this script: https://lensstudio.zendesk.com/hc/en-us/community/posts/360000035023-Tap-to-Trigger-Billboard-and-Sound
The audio doesn't get triggered on iOS, it only works on Android. Anyone know how I can get the audio to work on both platforms?
Here is a link to my lens: https://www.reddit.com/r/SnapLenses/comments/7ump0b/japanese_guy_ohhhh/?ref=share&ref_source=link
Thanks
What system are you using?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
It does work, they need to turn on their Notification sound to.
yes this got me for an afternoon! till I had realised I had silenced my phone, i even restarted building my lens trying to figure out what I had missed!
Hi Brendan,
As the others suggested, make sure you have the silent switch flipped up and that the volume on your phone is turned up. This also happens to me... a lot :)
If you're still having issues, can you let me know the type of sound you are using and how long it is?
Thanks!