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Graphics
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open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
By default, the PBR material you create via Add New -> PBR in the Resources Panel respects Directional Lights in your scene in addition to the environment map. If you want to disable the PBR material from respecting Directional Lights, select the material in your Resources panel. Then, in the Inspector panel under Lighting, disable the "Direct Lights" checkbox. Additionally, you can tune the exposure of the environment map. In the Inspector panel under Lighting, expand "Envmap". Then, tune exposure to whatever intensity you'd like. Finally, lens studio supports custom environment maps (.hdr format). To import one, select Add New -> Import Files in the Resources window. Then, select your custom environment map / hdr. Hope that helps!
After some research it seems it comes from the default lighting and environment map settings.