preview

Follow
Avatar
Hannees
Snap Lens Network Member Lens Studio Team
  • Edited
  1. i cant see my preview section, and when i could see it i couldnt add photos to the frame. i am new to animating and i dont know anything about it
1
  • Avatar
    Kaitlyn Benitez-Strine
    Snap Lens Network Member Lens Studio Team

    Hey Hannes,

    First let's tackle the problem of losing your preview panel. To me, it sounds like either your Preview Panel has been removed or is hidden. To add it back try one of two things:
    1) First, select "Window -> Default Layout" from the menu bar. This will reset your window layout to Lens Studio's default. 
    2) If you're still not seeing the Preview Panel select "Window -> Panels -> Preview" from the menu bar. This will pop up a new preview. Drag the new preview window to anywhere inside Lens Studio to attach it to the editor. 

    Next let's go over some tips for using the Picture Frame template. Note that for the Picture Frame template specifically, it's important to only make changes in the Inspector panel on the PictureFrameController object. For this template you can also completely ignore the Scene panel because the frame is procedurally generated at runtime. Don't make any changes to objects in the WorldObjectController. Remember the Picture Frame Template Guide should walk you through step by step how to get it working. 

    Happy Creating!
    Kaitlyn

     

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

Didn't find what you were looking for?
New Post

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It