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So frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • It seems like the resolution of your computer is too low and the prompt is being cropped.. Are you able to tune your computer's display resolution? Go to your display settings (http://www.thewindowsclub.com/change-screen-resolution-windows-10-2) and select the highest resolution that's available. 

     

     

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  • This is gonna be tricky but you can do it:

    Try pression Ctrl+Alt+Left Arrow.

    Your screen will turn, but you now can see the full window, try to submit it, then press Ctrl+Alt+Up arrow and everything will be back to normal.

     

    Good luck

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  • Yes its very awkward problem if you face it for the first time you have no idea how to solve it but you can see the guide here on mobo reviews site.

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!