Object is not moveable by dragging in the app?

  • Hi there! I suspect you didn't drag your object to be a child of the WorldObjectController in the template. In the Objects panel, select your custom object. Then, click, hold and drag it to the WorldObjectController (this object is what handles the movement, scaling, grid, etc). Let go and your custom object will now be a child of the WorldObjectController. Pair your lens and you should now be able to move, scale and rotate your object. Hope this helps!

    Comment actions Permalink
  • How do we do this from scratch without having to reference the template?

    Comment actions Permalink
  • Hey Tai, to make an object movable, you'll want to do the following things from an empty scene.

    • First, add the World Tracking component to your Camera. This will enable tracking
    • Add your custom object you want to be able to move / scale / rotate
    • Add a Touch component to the object
    • Set the Touch component's mesh visual field to your object's mesh. Set its camera field to your scene's camera
    • Add a Manipulate component to the object
    • Enable Scale, Rotation and Drag (all optional)

    Your object will now be movable. Alternatively, you can go into one of the templates and export the WorldObjectController hierarchy (right click -> export in the Objects panel). Then, import it into your empty project. This will give you additional features like the grid that appears on the ground when you move the object. 

    Hope that helps!

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!