I have a FBX with some animations in it, but no matter how I try and loop the animation using animationmixer.start, it never loops--just plays once. If I play with -1 for infinite loops it doesn't loop, if I type in 1000 loops for the argument it also doesn't loop.
Are ther eany FBX settings that might cause Snap to not loop?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Ralph,
Depending on the software you chose to create the 3D model within there are certain settings you must check off while exporting. The 3D Object Export guide details how to properly export FBXs for four popular 3D modeling softwares. Once exported and then imported properly, you can work on animating the 3D by following this guide.
Cheers,
Kaitlyn
Yeah we followed all those guides to no avail. Is there anyway way to escalate support and have someone at Snap look at the project?
Absolutely - I can make a ticket now.