We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
We currently don't have support for real time shadows that are casted by the silhouette of a 2D texture. I've add this to our list of feature requests. In the meantime, your idea is the best way to accomplish the effect. First, create an animation of the shadow that's the same time & number of frames as your primary animation. Then, create a sprite perpendicular to the primary 2D sprite and set its texture to the animated shadow. The shadow animation texture can likely be lower resolution than your primary animation to help save space in your Lens.
Looking forward to see what you come up with!
All I can think of is to duplicate your 3D plane with the sequence an use a secondary material where you use only the alpha channel to fake a shadow.
Thanks Rob. I had tried that but it's not a convincing shadow as it shows the character's detail. But you did confirm that I was doing it right but need to find a different method. One idea i have is to bake the shadow in with the exported PNG sequence. Thanks bro.
Awesome - thanks Travis. I was successful using the method in fact. Quite easy to do. I use Adobe Animate (formerly Flash) for most of my animations (www.keyframer.com) and was able to duplicate my animated character, skew it and flatten it with a 30% alpha black color. I've updated my Dancing Santa lens and it's perfect :)
Wow! That looks great! I'd love to see a detailed breakdown of your process if you plan on making one! I am an after effects animator by trade, and this really intrigues me with some of the character animation tools there are out there... Leveraging 2D animators for AR technology is something that is a hard thing to see an integration with sometimes.
Thanks Topher - which btw is a nickname some friends refer to me as :)
A breakdown of the process is a great idea. I basically animated the character in Adobe Animate CC (formerly Flash) and exported it as a PNG sequence. That got imported into Lens Studio and built from there. I plan on doing more. An easter bunny may be next...
That turned out so great Chris! Looking forward to seeing more :D
Also, forgot to mention, you totally should enter the Lens Studio challenge!
https://lensstudio.snapchat.com/challenges/
Thank you Travis! Love the challenge! I may just enter!