We removed the “Report a Bug or Crash” button in this forum and the button was not reinstated in the new forum because Lens Studio has actually made it easier to report bugs and crashes within the tool!
If you would like to make us aware of the issues you run into, please follow these instructions accordingly:
- Crash - If the Lens Studio program suddenly quits, a ticket reporting dialog will pop up and a crash log file will be attached in that dialog. Please report the crash by:
- Adding any information on how the crash happened to help us better detect the issue
- Bug - If Lens Studio isn’t running as expected please report the issue in Lens Studio by:
- Clicking the “Report an Issue” button in the bottom left corner of Lens Studio’s Start Screen or Clicking ‘Help > Report an Issue’ in the Lens Studio menu bar
- Following the instructions in the pop up screen, entering your email address and a little bit of information of what the issue is.