1. المجتمع
2. General
3. Impossible to connect : something went wrong

Hey Artur, Thanks for that. I'm going to verify the fix on my end and pass it along. Cheers,Vincent

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• Vincent Tang
• 21 يوليو، 2020 22:08

1. المجتمع
2. General
3. The Lens was not pushed

Hey imkrisztian16, We are aware of the issue and are fixing it as I type. I'll update here once it has been addressed. Cheers,Vincent

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• Vincent Tang
• 21 يوليو، 2020 22:05

1. المجتمع
2. General
3. The Lens was not pushed

Hey Abod & just me, Are you having an issue with pushing to your device for testing or with publishing? Cheers,Vincent

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• Vincent Tang
• 21 يوليو، 2020 21:35

1. المجتمع
2. General
3. Why can't I search for Snap Inc lens in Snap Camera

Hey philippe.sd, Thanks for bringing this to our attention. I'll pass this along to the right people. In the mean time, you can unlock My Twins by pasting the below url into Snap Camera  https://ww...

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• Vincent Tang
• 20 يوليو، 2020 16:57

1. المجتمع
2. General
3. Old Filters & Lenses

Hey Besnique, I just replied to the ticket you submitted. Please have your friend send us the Lens IDs that were taken down so I can take a look at it. Cheers,Vincent

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• Vincent Tang
• 17 يوليو، 2020 20:46

1. المجتمع
2. General
3. Acerca de la instalación de "Snap Camara"

Hey Familia Insuasty, I will reach out to you through e-mail to help you troubleshoot. Keep an eye out for an e-mail from Zendesk.

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• Vincent Tang
• 17 يوليو، 2020 18:19

1. المجتمع
2. Scripting
3. Connect Lens Studio with browser

Hey Valeriya, I love the idea. You might want to check out Camera Kit which can allow you to leverage the Snapchat Camera with 3rd party applications. It's currently in closed beta but feel free t...

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• Vincent Tang
• 9 يوليو، 2020 23:51

1. المجتمع
2. General
3. Segmentation with video on the background

Hey Michele,Videos can be used as textures now. Feel free to try it out with the segmentation template by replacing the heart texture in the SegmentationController with a video file.Please see the ...

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• Vincent Tang
• 7 يوليو، 2020 19:07

1. المجتمع
2. General
3. Snap Camera on FB Messenger

Hi None, It looks like it is a permission issue with Chrome. You should be able to allow messenger access by clicking the camera symbol at the top right. Cheers,Vincent

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• Vincent Tang
• 7 يوليو، 2020 18:41

1. المجتمع
2. General
3. Download an existing filter

Hi Diego,The only way to modify a Lens is with the original project file. If you don't have the file, you could try reaching out to the original creator or try recreating it using the Lens Studio t...

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• Vincent Tang
• 7 يوليو، 2020 18:39