1. المجتمع
2. General
3. Random Rejection for invalid reasons

Hey Jonathan, I'll be reaching out to get some more info and get this reviewed. Keep an eye out for an e-mail from Zendesk. Cheers,Vincent  

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• Vincent Tang
• 27 يوليو، 2020 22:33

1. المجتمع
2. General
3. Alltime Views dont change

Hey SirQu3ntin, I'm opening up a ticket to keep track of your issue. Expect an e-mail from Zendesk for followup. Cheers,Vincent

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• Vincent Tang
• 27 يوليو، 2020 21:53

1. المجتمع
2. General
3. Views not Updating

Hey Preston, I'm opening up a ticket to keep track of your issue. Expect an e-mail from Zendesk for followup. Cheers,Vincent

• عرض التعليق
• Vincent Tang
• 27 يوليو، 2020 21:52

1. المجتمع
2. General
3. stuck in review

Hey j.patn, Lenses that utilize Style Transfer or other Machine Learning elements typically take a business day to complete review. Given that you submitted it on Saturday, today would be the first...

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• Vincent Tang
• 27 يوليو، 2020 19:59

1. المجتمع
2. General
3. Views not Updating

Hey Preston, I'm looking into this now. Just to verify, your stats are not updating in My Lenses correct? Cheers,Vincent

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• Vincent Tang
• 27 يوليو، 2020 18:23

1. المجتمع
2. General
3. Lens Rejected

Hey SirQu3ntin, I'm unable to view the Lens itself so I can't guarantee this will fix your issue but removing the word "Lense" from the icon would help with your review. Cheers,Vincent

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• Vincent Tang
• 22 يوليو، 2020 18:46

1. المجتمع
2. General
3. Pushing lens error

Hey Biistis, We had an issue with this yesterday but it appears to have been resolved on our end. Can you test it again to verify if you are still having an issue? Cheers,Vincent 

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• Vincent Tang
• 22 يوليو، 2020 16:51

1. المجتمع
2. General
3. The Lens was not pushed

Hey just me, Thanks for the confirmation. Get some sleep. Cheers,Vincent

• عرض التعليق
• Vincent Tang
• 21 يوليو، 2020 22:53

1. المجتمع
2. General
3. The Lens was not pushed

It looks like the issue has been resolved. Please try pushing your Lens to your device and let me know if you still have an issue. Cheers,Vincent  

• عرض التعليق
• Vincent Tang
• 21 يوليو، 2020 22:39

1. المجتمع
2. General
3. The Lens was not pushed

It looks like the issue has been resolved. Please try pushing your Lens to your device and let me know if you still have an issue. Cheers,Vincent

• عرض التعليق
• Vincent Tang
• 21 يوليو، 2020 22:40
• تم التحرير