1. المجتمع
2. General
3. I am interested button

Hey everybody, The Official Lens Creator program is still active. We've just changed the way we look for new members. If you're interested in becoming a part of the Official Lens Creator program, k...

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• Vincent Tang
• 14 اغسطس، 2020 17:20

1. المجتمع
2. General
3. OLC

Hey j.patn, The Official Lens Creator program is still active. We've just changed the way we look for new members. If you're interested in becoming a part of the Official Lens Creator program, keep...

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• Vincent Tang
• 14 اغسطس، 2020 17:19

1. المجتمع
2. General
3. Yellow screen

Hey Cinthia, Is the Snap Camera app running when your sister tries using it with Zoom/Meet/etc.? Both have to be running at the same time. Cheers,Vincent

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• Vincent Tang
• 10 اغسطس، 2020 21:51

1. المجتمع
2. General
3. スナップカメラの起動

Hey Sunappukamera no kidō, Please make sure you there are no other devices using your camera. You will also want to check that your Anti virus isn't interfering with it. You may need to install the...

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• Vincent Tang
• 7 اغسطس، 2020 22:58

1. المجتمع
2. General
3. New update

Hey everybody, As ItzJustSamuel said, there currently isn't a way to download previous versions. I will log the feedback. Cheers,Vincent

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• Vincent Tang
• 7 اغسطس، 2020 22:50

1. المجتمع
2. General
3. Yellow screen

Hey Cinthia, The first thing I would do is make sure I have the latest version of Snap Camera installed. That tends to solve this issue. If that doesn't help I would need more info about your situa...

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• Vincent Tang
• 7 اغسطس، 2020 19:08

1. المجتمع
2. General
3. Trouble with Error: details: LS::Excepion: Head is not tracked!

Hey just me, Justin and I have been discussing this through e-mail. For future context this is an issue when a JS script doesn't handle a case when there are no tracked faces in the frame, and trie...

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• Vincent Tang
• 7 اغسطس، 2020 16:03

1. المجتمع
2. General
3. New update

Hey Casper, I'm not sure I understand what you mean by "understand the left side". Is it displaying in an unusual way? Can you provide a photo? Cheers,Vincent

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• Vincent Tang
• 6 اغسطس، 2020 18:45

1. المجتمع
2. General
3. Newly "Live" lens from Studio not showing on the Snap Camera search?

Hey Hepcat72-1, Please check out our guide on this topic. I just updated it with photos which should hopefully help. Guide: How can I find my Lens in Snap Camera? Cheers,Vincent

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• Vincent Tang
• 6 اغسطس، 2020 00:16

1. المجتمع
2. Feature Requests
3. Subscribed status

Hey Mike, Thanks for the suggestion. I'll add it to our list of feature requests. Cheers,Vincent

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• Vincent Tang
• 5 اغسطس، 2020 23:14