1. المجتمع
2. General
3. Lens

Hey Deema, Can you provide the Lens ID so I can take a look at the issue? Cheers,Vincent

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• Vincent Tang
• 28 اغسطس، 2020 17:27

1. المجتمع
2. General
3. Lens Stuck in "Review" Mode

Hey Amanda, I checked into this and it appears the latest version of your Lens finished review about an hour ago. Let me know if it is not showing up correctly on your side. Cheers,Vincent

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• Vincent Tang
• 26 اغسطس، 2020 20:21

1. المجتمع
2. General
3. Lens Insights

Hey Agirlxoxo360, Thanks for reaching out. That is the only data we make available to users at this time. Currently you would have to manually record the data from day to day to see variance in you...

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• Vincent Tang
• 26 اغسطس، 2020 01:23

1. المجتمع
2. General
3. MY LENS UNDER MAINTENANCE

Hey Folks, We are aware of the issue and have applied a fix. Please reach out to us at support@lensstudio.zendesk.com if you run into any additional issues. Cheers,Vincent

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• Vincent Tang
• 24 اغسطس، 2020 16:32

1. المجتمع
2. Feature Requests
3. Account verification

Hey Laraib, This forum is for those who need assistance with the program Lens Studio. It is not for assistance getting verified. As such, I am closing this post for comments. Cheers,Vincent

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• Vincent Tang
• 18 اغسطس، 2020 19:24

1. المجتمع
2. General
3. Pending

Hey ItzJustSamuel, Let me know if/when it happens again. I'd like to catch any bugs in the moderation system. Cheers,Vincent

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• Vincent Tang
• 18 اغسطس، 2020 17:42

1. المجتمع
2. General
3. Profil Creator empty

Hey Kamel, We'll take a look.  Cheers,Vincent

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• Vincent Tang
• 18 اغسطس، 2020 16:38

1. المجتمع
2. General
3. Pending

Hey ItzJustSamuel, I'm looking through the content filter and I am not seeing your post in there. Is it still showing as pending on your side? Cheers,Vincent

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• Vincent Tang
• 18 اغسطس، 2020 16:22

1. المجتمع
2. General
3. Your GPU not supported

Hey Shripad, Your graphics card might not meet the requirements for Snap Camera.  If you are on a PC, you can try updating your GPU drivers. Cheers,Vincent

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• Vincent Tang
• 18 اغسطس، 2020 00:14

1. المجتمع
2. Share Your Creations
3. Binod Memes

Hey Igunnusaluja, I've moved this to the Share Your Creations section of the forum. Cheers,Vincent

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• Vincent Tang
• 17 اغسطس، 2020 22:26