1. المجتمع
2. General
3. Lens not pushing to device.

Hey Syntalth,The outage affecting publishing and pushing to device has been resolved. Please let me know if you are still having issues with either. Cheers,Vincent

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• Vincent Tang
• 24 سبتمبر، 2020 23:10

1. المجتمع
2. General
3. Lens won't push to phone

Hey Peter, Thanks for reaching out. We're currently experiencing a service outage that is affecting publishing and pushing Lenses to devices. We are currently working to resolve it. Cheers,Vincent

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• Vincent Tang
• 24 سبتمبر، 2020 17:26

1. المجتمع
2. General
3. Lens not pushing to device.

Hey Syntalth, Thanks for reaching out. We're currently experiencing a service outage that is affecting publishing and pushing Lenses to devices. We are currently working to resolve it. Cheers,Vincent

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• Vincent Tang
• 24 سبتمبر، 2020 17:25

1. المجتمع
2. General
3. In Review

Hey athb.almsha3r, Thanks for reaching out. We're currently experiencing a service outage that is affecting publishing and pushing Lenses to devices. We are currently working to resolve it. Cheers,...

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• Vincent Tang
• 24 سبتمبر، 2020 16:35

1. المجتمع
2. General
3. snap camera

Hey Ignacia, You can download Snap Camera from Here. You can find out guide on how to use Snap Camera with Zoom Here. cheers,Vincent

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• Vincent Tang
• 22 سبتمبر، 2020 21:52

1. المجتمع
2. General
3. Snap Camera

Hey Kmari, It isn't currently searchable by name but you can find it by pasting the unlock link (below) into the search bar. https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=787a8f8bc3b94bc3b51b...

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• Vincent Tang
• 22 سبتمبر، 2020 21:00

1. المجتمع
2. Feature Requests
3. Edit Name in "My Lenses"

Hey SirQu3ntin, Thank you for the suggestion. I've noted down your interest on our feature request list. Cheers,Vincent

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• Vincent Tang
• 22 سبتمبر، 2020 00:24

1. المجتمع
2. General
3. Can't reset the login information in Lens Studio

Hey Alex, You may need to clear out any cached com.Snap.LensStudio credentials. You can find these in Credential Manager on PC Or Keychain Access on Mac   Feel free to reach out for additional he...

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• Vincent Tang
• 21 سبتمبر، 2020 20:49

1. المجتمع
2. General
3. lens views not updating

Hey Morgan, Thanks for reaching out. I'll reach out in an e-mail so we can troubleshoot this. Keep an eye out for an e-mail from Zendesk. Cheers,Vincent

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• Vincent Tang
• 21 سبتمبر، 2020 20:13

1. المجتمع
2. General
3. My Lens works fine on Android but not on IOS

Hey Altaha, It is difficult to tell without seeing the actual project. I am aware a quirk where putting new in front of quat can work on Android devices but not iOS. I would recommend checking that...

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• Vincent Tang
• 18 سبتمبر، 2020 00:58