1. المجتمع
2. General
3. individual statistics not updating

Hey All, Locking this thread down as it has gotten uncivil. Individual Lenses only show statistics after they have accrued 5 Views, 5 Plays, and 5 Shares If you do need further assistance regarding...

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• Vincent Tang
• 6 أكتوبر، 2020 00:55

1. المجتمع
2. General
3. Lens preview not appearing on phone's

Hey @..., What happens when you try previewing your Lens on your device? Do you get the push notification? Have you made sure you are using the latest version of the Snapchat App? Cheers,Vincent

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• Vincent Tang
• 5 أكتوبر، 2020 20:05

1. المجتمع
2. General
3. lens views stuck

Hey everybody, The issue affecting Lens Insights should be resolved now. Can you take a look and let me know if things look right on your end? Keep in mind that per-Lens statistics update every 15 ...

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• Vincent Tang
• 30 سبتمبر، 2020 23:00

1. المجتمع
2. General
3. My lenses stats/meterics not visible

Hey Amruthaaaa_r, The issue affecting Lens Insights should be resolved now. Can you take a look and let me know if things look right on your end? Keep in mind that per-Lens statistics update every ...

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• Vincent Tang
• 30 سبتمبر، 2020 22:45

1. المجتمع
2. General
3. Alert! [Closed]

Hey SirQu3ntin, Thanks for flagging. I'll clean it up now. Cheers,Vincent

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• Vincent Tang
• 29 سبتمبر، 2020 15:21

1. المجتمع
2. General
3. Overcrowded Snapchat Filters

Hey Jawbite, Thanks for the feedback. Just so you know, this forum is primarily for Lens Studio. I'll pass on the message but please be sure to send your feedback using the feedback section of your...

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• Vincent Tang
• 25 سبتمبر، 2020 22:54

1. المجتمع
2. General
3. lens views stuck

Hey Lavishjassal1, We're aware of the issue. I've added your username to the list of affected accounts. Cheers,Vincent

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• Vincent Tang
• 25 سبتمبر، 2020 21:17

1. المجتمع
2. General
3. Taking a video shows a frame to the left and right of the screen unrendered

Hey Danny, This is a known issue with Lens Studio not handling FOV for iPhone 11 correctly. We're working on addressing it in a future update of Lens Studio. Cheers,Vincent

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• Vincent Tang
• 25 سبتمبر، 2020 19:11

1. المجتمع
2. General
3. Lens won't push to phone

Hey Peter,The outage affecting publishing and pushing to device has been resolved. Please let me know if you are still having issues with either. Cheers,Vincent

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• Vincent Tang
• 24 سبتمبر، 2020 23:10

1. المجتمع
2. General
3. In Review

Hey athb.almsha3r,The outage affecting publishing and pushing to device has been resolved. Please let me know if you are still having issues with either. Cheers,Vincent

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• Vincent Tang
• 24 سبتمبر، 2020 23:10