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Getting Started

تابع منشورات جديدة منشورات وتعليقات جديدة

Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب النشاط الحديث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • New Lens Studio Forum مُثبت
    • Vincent Tang
    • 24 مايو، 2022 22:31
    1 تعليق
  • https://support.lensstudio.snapchat.com/hc/en-us/community/posts/4594966269332-Publishing-without-a-phone-/subscription.html
    • sahra sahra
    • 8 يونيو، 2022 12:06
    1 تعليق
  • Help camera issue
    • Diego berrondo
    • 26 نوفمبر، 2021 11:50
    2 تعليقات
  • MacOS won't show other camera options on Discord
    • Ang
    • 22 ابريل، 2022 21:21
    2 تعليقات
  • LoL lala
    • L26.a
    • 30 مايو، 2022 15:10
    0 تعليقات
  • New to lens studio
    • Abdo
    • 28 مايو، 2022 23:21
    0 تعليقات
  • Voice effect
    • L8nitegamergirl
    • 26 ابريل، 2022 20:21
    2 تعليقات
  • HDR 2
    • L26.a
    • 23 مايو، 2022 07:35
    0 تعليقات
  • اسود
    • L26.a
    • 9 مايو، 2022 18:57
    0 تعليقات
  • Help Xcode
    • Zeuma
    • 9 مايو، 2022 16:06
    0 تعليقات
  • Is there a 32 bit version available for Snap Camera?
    • lizy2busy
    • 20 ابريل، 2022 12:44
    1 تعليق
  • Unavailable to login and save lens
    • Khushnoor381
    • 30 يونيو، 2020 09:29
    2 تعليقات
  • I want to be the owner of Golden Star Snap Chat. I'm a photographer. Thank you if you answer me
    • sevar_1994
    • 30 ابريل، 2022 12:17
    0 تعليقات
  • Orienting a model to a snapcode / look at feature
    • Thomas Ryan
    • 27 ابريل، 2022 15:16
    0 تعليقات
  • Bloom effect using device tracking
    • Mario Cruz
    • 25 ابريل، 2022 18:52
    1 تعليق
  • Texture (or material) produces a weird triangles effect
    • Giacomo Menchi
    • 20 ابريل، 2022 17:22
    • تم التحرير
    5 تعليقات
  • MacOS won't show other camera options on applications, but works on websites. Help?
    • Ang
    • 24 ابريل، 2022 19:51
    • تم التحرير
    0 تعليقات
  • Showing 'by null' instead of my name when my lens is opened
    • Parv Jain
    • 10 ابريل، 2022 04:23
    3 تعليقات
  • How to add confetti burst to randomiser result
    • Dave Lofthouse
    • 14 ابريل، 2022 15:06
    0 تعليقات
  • snap star
    • Razwan8899
    • 12 ابريل، 2022 02:59
    0 تعليقات
  • Import project from My Lenses?
    • Robert P
    • 13 مارس، 2022 15:41
    1 تعليق
  • I am complete 3 months today i make and post daily @SnapAR AR lens.
    • snapbyviko
    • 10 نوفمبر، 2021 13:45
    2 تعليقات
  • Publishing without a phone?
    • Robert P
    • 5 مارس، 2022 19:18
    • تم التحرير
    2 تعليقات
  • Part of 3D Object Not Showing
    • Glorianna De Repentigny (Glo)
    • 15 يوليو، 2019 16:08
    27 تعليقات
  • ،،
    • Noon Al
    • 11 مارس، 2022 10:00
    0 تعليقات
  • I can't even get started
    • Permanently deleted user
    • 14 فبراير، 2021 19:51
    11 تعليقات
  • Why Snap Camera is not working?
    • Jameela Rana Nassar
    • 11 مارس، 2022 08:07
    0 تعليقات
  • Preview Video
    • Balraj Bains
    • 5 سبتمبر، 2021 02:46
    3 تعليقات
  • Lens invalid or borken
    • Jim Levy
    • 11 فبراير، 2022 21:16
    4 تعليقات
  • Animation layers in c4d
    • Permanently deleted user
    • 4 يناير، 2018 03:16
    23 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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