The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • individual statistics not updating
    • wifeysorrels
    • 2 أكتوبر، 2020 23:08
    9 تعليقات
  • Moving Grain
    • patrgauthier
    • 2 أكتوبر، 2020 21:25
    3 تعليقات
  • Lens Studio gets stuck and won't save the project
    • Camila Gómez
    • 2 أكتوبر، 2020 16:52
    3 تعليقات
  • Check out my lenses!
    • Dank Comedy
    • 2 أكتوبر، 2020 16:12
    1 تعليق
  • How to export Face Occluder mesh to 3dsmax?
    • Permanently deleted user
    • 2 أكتوبر، 2020 13:01
    5 تعليقات
  • joke
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:56
    1 تعليق
  • lens for beauty face
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:55
    1 تعليق
  • photograph
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:52
    1 تعليق
  • vsco lens
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:51
    1 تعليق
  • 3d lens
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:50
    1 تعليق
  • my lens has 2M views !!
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:44
    1 تعليق
  • NIGHT
    • Permanently deleted user
    • 2 أكتوبر، 2020 09:27
    1 تعليق
  • hope
    • trendalmamlkah
    • 2 أكتوبر، 2020 08:42
    1 تعليق
  • pigeon
    • trendalmamlkah
    • 2 أكتوبر، 2020 08:37
    1 تعليق
  • fahad
    • trendalmamlkah
    • 2 أكتوبر، 2020 08:36
    0 تعليقات
  • PUNKIN SPICE https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=537f53423703417a926f4fcf31638db7&metadata=01
    • ilikeelliot007
    • 2 أكتوبر، 2020 06:56
    3 تعليقات
  • Glossary / Dictionary Lens
    • Cheema
    • 2 أكتوبر، 2020 05:27
    3 تعليقات
  • Art lens for photographer
    • Hamad
    • 2 أكتوبر، 2020 04:38
    1 تعليق
  • funny
    • trendalmamlkah
    • 2 أكتوبر، 2020 01:54
    1 تعليق
  • Fall / Halloween Lens
    • patrgauthier
    • 2 أكتوبر، 2020 01:36
    1 تعليق
  • Halloween set 001
    • Dennis Windowmaker
    • 2 أكتوبر، 2020 00:40
    1 تعليق
  • Check out my funny face lense
    • Andraey_3k
    • 1 أكتوبر، 2020 22:06
    2 تعليقات
  • Tongue Out Detection with Blendshapes
    • Noah Lupowitz
    • 1 أكتوبر، 2020 18:49
    • تم التحرير
    1 تعليق
  • New creator
    • amandeep102
    • 1 أكتوبر، 2020 18:32
    4 تعليقات
  • Check out my new Saturated lens!
    • amandeep102
    • 1 أكتوبر، 2020 18:26
    7 تعليقات
  • dragon
    • trendalmamlkah
    • 1 أكتوبر، 2020 16:52
    1 تعليق
  • Halloween 2148 Lens/Filter
    • Elitegamer10k
    • 1 أكتوبر، 2020 16:21
    2 تعليقات
  • Check out my lenses
    • Dank Comedy
    • 1 أكتوبر، 2020 16:11
    2 تعليقات
  • Render Target resolution settings
    • Denis Korobov
    • 1 أكتوبر، 2020 12:46
    1 تعليق
  • White
    • Permanently deleted user
    • 1 أكتوبر، 2020 12:10
    1 تعليق
  • «
  • ‹
  • 364
  • 365
  • 366
  • 367
  • 368
  • 369
  • 370
  • 371
  • 372
  • 373
  • 374
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It