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    • dritydrops
    • 28 ديسمبر، 2020 08:01
    1 تعليق
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    • maniksharma9556
    • 28 ديسمبر، 2020 08:00
    1 تعليق
  • Dusty Brown
    • abhinav1285
    • 28 ديسمبر، 2020 07:51
    1 تعليق
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    • daw-v
    • 28 ديسمبر، 2020 06:36
    1 تعليق
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    • 27 ديسمبر، 2020 23:34
    9 تعليقات
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    • 27 ديسمبر، 2020 23:33
    2 تعليقات
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    • Maha
    • 27 ديسمبر، 2020 21:28
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    • Permanently deleted user
    • 27 ديسمبر، 2020 21:22
    1 تعليق
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    • Arch.mo
    • 27 ديسمبر، 2020 19:27
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    • Permanently deleted user
    • 27 ديسمبر، 2020 15:58
    6 تعليقات
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    • daw-v
    • 27 ديسمبر، 2020 12:15
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  • Link to Discord Server?
    • Permanently deleted user
    • 27 ديسمبر، 2020 06:17
    1 تعليق
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    • dritydrops
    • 27 ديسمبر، 2020 06:09
    13 تعليقات
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    • Permanently deleted user
    • 27 ديسمبر، 2020 04:43
    1 تعليق
  • how to use particles on the front camera and not have them on the rear camera?
    • Permanently deleted user
    • 27 ديسمبر، 2020 02:45
    5 تعليقات
  • new my lens
    • ardaberk05
    • 26 ديسمبر، 2020 23:36
    1 تعليق
  • new my lens
    • ardaberk05
    • 26 ديسمبر، 2020 23:35
    3 تعليقات
  • new my lens
    • ardaberk05
    • 26 ديسمبر، 2020 23:20
    1 تعليق
  • A problem with uploading any lens ( pics inside)
    • Permanently deleted user
    • 26 ديسمبر، 2020 22:22
    3 تعليقات
  • Explanation of the program Lance Studio in my snap
    • fayezsa1402
    • 26 ديسمبر، 2020 21:43
    3 تعليقات
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    • Permanently deleted user
    • 27 ديسمبر، 2020 12:35
    • تم التحرير
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    • Jean Gallant
    • 26 ديسمبر، 2020 18:03
    0 تعليقات
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    • Gazou
    • 26 ديسمبر، 2020 18:26
    • تم التحرير
    1 تعليق
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    • Maha
    • 27 ديسمبر، 2020 21:29
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    • cuzimbored2015
    • 25 ديسمبر، 2020 23:01
    2 تعليقات
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    • ardaberk05
    • 25 ديسمبر، 2020 21:45
    2 تعليقات
  • My Two lens are rejected
    • technical rayyan
    • 25 ديسمبر، 2020 18:22
    3 تعليقات
  • try my latest lens I used new features in it !
    • renas_sh95
    • 25 ديسمبر، 2020 17:19
    1 تعليق
  • check out my new material editor frame
    • muhammad99sher
    • 25 ديسمبر، 2020 17:10
    2 تعليقات
  • VHS World
    • desiwebsite
    • 25 ديسمبر، 2020 16:00
    4 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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