The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • 3D-mask
    • athb.almsha3r
    • 18 يناير، 2021 10:48
    4 تعليقات
  • 5-Glasses-3D
    • athb.almsha3r
    • 18 يناير، 2021 10:46
    4 تعليقات
  • Rain-and-snow
    • athb.almsha3r
    • 18 يناير، 2021 10:45
    3 تعليقات
  • Broken-heart-mask
    • athb.almsha3r
    • 18 يناير، 2021 10:43
    4 تعليقات
  • Mobile-Frame-1
    • athb.almsha3r
    • 18 يناير، 2021 10:42
    3 تعليقات
  • Eyeshadow-cat
    • athb.almsha3r
    • 18 يناير، 2021 10:40
    2 تعليقات
  • Flower
    • good_gilr4569
    • 18 يناير، 2021 09:50
    3 تعليقات
  • 34plus35equals70
    • good_gilr4569
    • 18 يناير، 2021 09:47
    3 تعليقات
  • How to find my filters?
    • til
    • 18 يناير، 2021 09:08
    1 تعليق
  • Help with Pose Gesture Tracking
    • Niko Hestia
    • 18 يناير، 2021 04:45
    0 تعليقات
  • How to make games?
    • Permanently deleted user
    • 18 يناير، 2021 03:05
    4 تعليقات
  • Can you still view overall stats?
    • Permanently deleted user
    • 17 يناير، 2021 23:13
    2 تعليقات
  • New lenses "Champion"
    • Ervkxs
    • 17 يناير، 2021 22:11
    4 تعليقات
  • Brooklyn - My First Lens
    • Permanently deleted user
    • 17 يناير، 2021 17:37
    3 تعليقات
  • "Cloudy"
    • Permanently deleted user
    • 17 يناير، 2021 17:36
    3 تعليقات
  • Drivers License ID Lens
    • Permanently deleted user
    • 17 يناير، 2021 17:32
    3 تعليقات
  • Thank you for 50k views on "Melted Face"!
    • Permanently deleted user
    • 17 يناير، 2021 17:17
    3 تعليقات
  • Thank you for 55k views on "Warm Waves"!
    • Permanently deleted user
    • 17 يناير، 2021 17:15
    3 تعليقات
  • PEACE I
    • Permanently deleted user
    • 17 يناير، 2021 15:42
    3 تعليقات
  • [Glitched]
    • SirQu3ntin
    • 17 يناير، 2021 13:51
    2 تعليقات
  • [Mr. Krabs]
    • SirQu3ntin
    • 17 يناير، 2021 13:45
    3 تعليقات
  • Heart Particles
    • karanpadhiar21
    • 17 يناير، 2021 13:01
    2 تعليقات
  • TapEvent Screen Position
    • Awaischorahi
    • 17 يناير، 2021 11:24
    • تم التحرير
    0 تعليقات
  • [NEW LENS] Soft Touch
    • Permanently deleted user
    • 17 يناير، 2021 08:56
    2 تعليقات
  • Trail effect
    • Niko Hestia
    • 16 يناير، 2021 23:02
    0 تعليقات
  • cash filter
    • sargun_datway1
    • 16 يناير، 2021 22:50
    1 تعليق
  • Drip Check
    • sargun_datway1
    • 16 يناير، 2021 22:50
    1 تعليق
  • Monster filter
    • sargun_datway1
    • 16 يناير، 2021 22:49
    1 تعليق
  • Dragon Filter
    • sargun_datway1
    • 16 يناير، 2021 22:48
    1 تعليق
  • Drippy Smile
    • sargun_datway1
    • 16 يناير، 2021 22:47
    1 تعليق
  • «
  • ‹
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It