The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Image Shuffel
    • mohandhir
    • 28 يناير، 2021 19:01
    3 تعليقات
  • VHS dazee
    • Permanently deleted user
    • 28 يناير، 2021 18:45
    2 تعليقات
  • Lovely Yellow
    • Permanently deleted user
    • 28 يناير، 2021 18:43
    2 تعليقات
  • Face extension
    • Ibrahim Modhe
    • 28 يناير، 2021 17:25
    1 تعليق
  • Cape or backpack ?
    • Permanently deleted user
    • 28 يناير، 2021 11:32
    0 تعليقات
  • Tap on specific position
    • Alexxxy
    • 28 يناير، 2021 11:29
    1 تعليق
  • night sky
    • Permanently deleted user
    • 28 يناير، 2021 10:14
    2 تعليقات
  • 3d text AR Lens With Keyboard
    • ishpreetsingh22
    • 28 يناير، 2021 10:09
    1 تعليق
  • kodak night
    • Permanently deleted user
    • 28 يناير، 2021 10:09
    2 تعليقات
  • Daily Newspaper Snapchat Lens
    • ishpreetsingh22
    • 28 يناير، 2021 10:08
    2 تعليقات
  • sweet
    • Permanently deleted user
    • 28 يناير، 2021 10:05
    2 تعليقات
  • midnight skull
    • Permanently deleted user
    • 28 يناير، 2021 10:05
    2 تعليقات
  • huji
    • Permanently deleted user
    • 28 يناير، 2021 10:04
    2 تعليقات
  • monochrome
    • Permanently deleted user
    • 28 يناير، 2021 09:59
    1 تعليق
  • stars
    • Permanently deleted user
    • 28 يناير، 2021 09:58
    2 تعليقات
  • moonlight
    • Permanently deleted user
    • 28 يناير، 2021 09:58
    2 تعليقات
  • VHS
    • Permanently deleted user
    • 28 يناير، 2021 09:57
    2 تعليقات
  • crow
    • Permanently deleted user
    • 28 يناير، 2021 09:56
    2 تعليقات
  • galaxy
    • Permanently deleted user
    • 28 يناير، 2021 09:38
    1 تعليق
  • anonymous
    • Permanently deleted user
    • 28 يناير، 2021 09:37
    1 تعليق
  • Render target won't show up on image object
    • Permanently deleted user
    • 28 يناير، 2021 06:28
    0 تعليقات
  • my project is not closing
    • emma_abam
    • 28 يناير، 2021 06:28
    1 تعليق
  • Squat Challenge made with visual scripting
    • BLKSTYLEMATTERS
    • 28 يناير، 2021 00:59
    1 تعليق
  • Shift click multiple nodes into graphs
    • Niko Hestia
    • 27 يناير، 2021 23:45
    1 تعليق
  • Goblin (Face Expression)
    • ItzJustSamu
    • 27 يناير، 2021 23:20
    1 تعليق
  • Setting a custom edge detection texture
    • devisevib
    • 27 يناير، 2021 22:41
    2 تعليقات
  • "Send to device " won't load
    • Max de Vries
    • 27 يناير، 2021 19:08
    2 تعليقات
  • PEACH FILTER
    • clocksbroken
    • 27 يناير، 2021 18:53
    2 تعليقات
  • PECAN FILTER
    • clocksbroken
    • 27 يناير، 2021 18:52
    1 تعليق
  • [Among Us Run] - Game
    • SirQu3ntin
    • 27 يناير، 2021 17:28
    7 تعليقات
  • «
  • ‹
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It