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  • Color grading tutorial lens studio. Technical art, fine art
    • monish_badi
    • 31 يناير، 2021 07:46
    1 تعليق
  • Color grading tutorial lens studio. Technical art, fine art
    • monish_badi
    • 31 يناير، 2021 05:38
    2 تعليقات
  • Why aren't my lenses showing up in my creator profile?
    • Dustinawesome20
    • 31 يناير، 2021 01:35
    2 تعليقات
  • [Advanced Outlines]
    • SirQu3ntin
    • 30 يناير، 2021 23:37
    3 تعليقات
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    • Permanently deleted user
    • 30 يناير، 2021 19:10
    2 تعليقات
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    • tushar5186
    • 30 يناير، 2021 18:43
    3 تعليقات
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    • Hsroay3108
    • 30 يناير، 2021 17:24
    3 تعليقات
  • My new filter "AQUA"
    • monish_badi
    • 30 يناير، 2021 17:08
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  • Move 2D Image with Face Expressions
    • Permanently deleted user
    • 30 يناير، 2021 14:35
    5 تعليقات
  • How to make particles appear when hand opened?
    • Permanently deleted user
    • 30 يناير، 2021 13:35
    0 تعليقات
  • bolt
    • Permanently deleted user
    • 30 يناير، 2021 12:20
    1 تعليق
  • you're gonna love it _^
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    • 30 يناير، 2021 11:22
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    • Munzushka
    • 30 يناير، 2021 09:53
    3 تعليقات
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    • Akshitsinyal
    • 30 يناير، 2021 09:03
    3 تعليقات
  • filter get deleted
    • rafaelgagnon
    • 30 يناير، 2021 07:48
    8 تعليقات
  • blue lagoon sparkle
    • sargun_datway1
    • 30 يناير، 2021 05:02
    2 تعليقات
  • skyline shine
    • sargun_datway1
    • 30 يناير، 2021 05:01
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    • sargun_datway1
    • 30 يناير، 2021 05:01
    2 تعليقات
  • red money stickers
    • sargun_datway1
    • 30 يناير، 2021 05:00
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  • Lens Studio Wont Download
    • A6298
    • 30 يناير، 2021 02:41
    2 تعليقات
  • only blue filter
    • olvrdmn
    • 29 يناير، 2021 23:53
    3 تعليقات
  • new idea AR
    • mbtuae
    • 31 يناير، 2021 13:13
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    • Maha
    • 29 يناير، 2021 21:13
    2 تعليقات
  • My Snap Code
    • Robbie242514
    • 29 يناير، 2021 18:49
    2 تعليقات
  • FaceGlass
    • Akshitsinyal
    • 29 يناير، 2021 09:11
    3 تعليقات
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    • Marina
    • 29 يناير، 2021 03:46
    5 تعليقات
  • Black Spider
    • Amr Almashrai
    • 29 يناير، 2021 02:42
    2 تعليقات
  • Flying Dragon
    • Amr Almashrai
    • 29 يناير، 2021 02:41
    2 تعليقات
  • Hotkey RCtrl ?
    • Permanently deleted user
    • 28 يناير، 2021 23:37
    0 تعليقات
  • Snapcamera on zoom only show the logo
    • Permanently deleted user
    • 28 يناير، 2021 20:54
    0 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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