The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Choose camera resolution - its none
    • Permanently deleted user
    • 3 ديسمبر، 2020 11:45
    1 تعليق
  • I hope I can use it
    • Permanently deleted user
    • 3 ديسمبر، 2020 09:42
    2 تعليقات
  • blood bling
    • edgar
    • 3 ديسمبر، 2020 09:26
    • تم التحرير
    4 تعليقات
  • Among Us
    • ardaberk05
    • 3 ديسمبر، 2020 07:47
    7 تعليقات
  • LightsAroundU
    • apurv079
    • 3 ديسمبر، 2020 06:57
    6 تعليقات
  • DarkFrame
    • apurv079
    • 3 ديسمبر، 2020 06:51
    6 تعليقات
  • creatiom
    • Bianca_roto
    • 3 ديسمبر، 2020 03:03
    2 تعليقات
  • Juice Head
    • jjjustin110
    • 2 ديسمبر، 2020 20:33
    4 تعليقات
  • 3 new lenses (magazine, xmas, and interview) More will be added to this thread soon
    • tmfprecha478
    • 4 ديسمبر، 2020 14:41
    • تم التحرير
    14 تعليقات
  • Segmentation percentage
    • Denis Rossiev
    • 2 ديسمبر، 2020 19:05
    3 تعليقات
  • [ML & FACE INSET & 3D] Bee World On Snapchat !
    • Maxime
    • 2 ديسمبر، 2020 15:56
    • تم التحرير
    6 تعليقات
  • Snap Camera not listed in Chrome, stuck on "Starting" on Firefox
    • Permanently deleted user
    • 2 ديسمبر، 2020 10:53
    2 تعليقات
  • How can I screen Tranform 2d image without it getting cut off for device which cannot be simulated
    • ujjshah
    • 2 ديسمبر، 2020 10:36
    3 تعليقات
  • Sunset Lens Tap to Change Filter
    • adam_alman61
    • 2 ديسمبر، 2020 08:47
    2 تعليقات
  • Gucci Snake by Vir
    • itsbitw
    • 2 ديسمبر، 2020 08:27
    3 تعليقات
  • Who’s know create camera roll lenses?
    • Hamoka7
    • 2 ديسمبر، 2020 06:24
    3 تعليقات
  • Pretty grain 2
    • Hamoka7
    • 2 ديسمبر، 2020 06:11
    2 تعليقات
  • Blue eyes
    • Hamoka7
    • 2 ديسمبر، 2020 06:10
    1 تعليق
  • Make
    • Hamoka7
    • 2 ديسمبر، 2020 06:10
    2 تعليقات
  • Make grain
    • Hamoka7
    • 2 ديسمبر، 2020 06:09
    2 تعليقات
  • Soft air shadow
    • Hamoka7
    • 2 ديسمبر، 2020 06:09
    2 تعليقات
  • Pink color grain
    • Hamoka7
    • 2 ديسمبر، 2020 06:08
    2 تعليقات
  • You
    • Hamoka7
    • 2 ديسمبر، 2020 06:08
    2 تعليقات
  • New Lense - sunshine
    • jack_sparrow203
    • 2 ديسمبر، 2020 05:54
    2 تعليقات
  • Issue with videoing spectacles
    • Peterjoss8667
    • 2 ديسمبر، 2020 05:28
    1 تعليق
  • My new lens - Time to
    • Tp14k
    • 2 ديسمبر، 2020 03:14
    5 تعليقات
  • My new lens - Time to
    • Tp14k
    • 2 ديسمبر، 2020 03:14
    2 تعليقات
  • NEW * GLOW+SPARKLE
    • Permanently deleted user
    • 2 ديسمبر، 2020 02:00
    4 تعليقات
  • My Newest FIlter got +40k views in first 6 hours ! TRY IT!
    • renas_sh95
    • 2 ديسمبر، 2020 01:24
    1 تعليق
  • Party Parrot - Open to feedback!
    • Permanently deleted user
    • 1 ديسمبر، 2020 23:57
    4 تعليقات
  • «
  • ‹
  • 328
  • 329
  • 330
  • 331
  • 332
  • 333
  • 334
  • 335
  • 336
  • 337
  • 338
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It