The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • B3 Bomber Jackets Are Best For Winter Wear or Not ?
    • Permanently deleted user
    • 28 مايو، 2021 05:34
    0 تعليقات
  • Control the size of my facemask
    • Permanently deleted user
    • 28 مايو، 2021 03:45
    1 تعليق
  • Jelly Beans | SnapML
    • Permanently deleted user
    • 28 مايو، 2021 01:21
    2 تعليقات
  • Social Media😬
    • mr_dorvi
    • 28 مايو، 2021 00:58
    2 تعليقات
  • Millie bobby brown
    • mr_dorvi
    • 28 مايو، 2021 00:56
    1 تعليق
  • Light x4
    • Abdullah0009
    • 27 مايو، 2021 23:55
    2 تعليقات
  • face x5
    • Abdullah0009
    • 27 مايو، 2021 23:43
    1 تعليق
  • Bitmoji Access
    • prestonvlittle
    • 27 مايو، 2021 23:21
    0 تعليقات
  • try out ghost
    • ahmad_chiway
    • 27 مايو، 2021 22:57
    2 تعليقات
  • try out devil fire face
    • ahmad_chiway
    • 27 مايو، 2021 22:56
    1 تعليق
  • try out dance anime
    • ahmad_chiway
    • 27 مايو، 2021 22:56
    0 تعليقات
  • Stopping Audio When Mouth Closes
    • glow
    • 29 مايو، 2021 22:11
    • تم التحرير
    5 تعليقات
  • Lava | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 21:34
    2 تعليقات
  • Shadowed Comic | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 20:10
    1 تعليق
  • Chainmail | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 20:06
    1 تعليق
  • Lemons | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 20:05
    1 تعليق
  • Shapes and Slashes | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 17:28
    1 تعليق
  • Small Swirls | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 17:23
    1 تعليق
  • Outline | SnapML
    • Permanently deleted user
    • 27 مايو، 2021 17:21
    1 تعليق
  • r4r-c
    • r4r-c
    • 27 مايو، 2021 14:22
    0 تعليقات
  • Evaa
    • mr_dorvi
    • 27 مايو، 2021 14:20
    1 تعليق
  • Purple Sky
    • gagzslach
    • 27 مايو، 2021 14:17
    1 تعليق
  • New Rainy Lens
    • ahmed_djazairii
    • 27 مايو، 2021 13:20
    2 تعليقات
  • Heart Lens
    • Maitham911
    • 27 مايو، 2021 11:53
    • تم التحرير
    1 تعليق
  • Tommy from vice city
    • mr_dorvi
    • 27 مايو، 2021 14:12
    • تم التحرير
    2 تعليقات
  • (Vision and me)3d body
    • mr_dorvi
    • 27 مايو، 2021 11:30
    1 تعليق
  • Glowing alien mask
    • Permanently deleted user
    • 27 مايو، 2021 11:01
    2 تعليقات
  • Can't use face mask
    • Permanently deleted user
    • 27 مايو، 2021 09:08
    1 تعليق
  • AR Scavenger Hunt not working well
    • Permanently deleted user
    • 27 مايو، 2021 08:07
    4 تعليقات
  • Choclate
    • Maha
    • 27 مايو، 2021 08:29
    • تم التحرير
    4 تعليقات
  • «
  • ‹
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It