Hi, I have a 3d model of glasses and when trying to use Gold material from Assets Library it just turns black. It get a little bit of colours when I turn down the metallic but I need it to be metallic so it won't work plus it then looks really flat. I don't know what I'm doing wrong - please help.
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Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Are you on the latest version?
This worked fine for me
Make sure you have your Lighting enabled on the objects panel.
Additional info
https://support.lensstudio.snapchat.com/hc/en-us/categories/360003210951-Additional-Resources
If you haven't seen they moved the forum if you have any further questions ask there.
https://community.snap.com/snapar/categories